Refund policy
Return & Refund Policy
At The Curious Curriculum Box, each curriculum box is carefully curated based on the age selected at the time of purchase. Because our products are customized for your child's developmental stage, all sales are final and we do not accept returns, exchanges, or cancellations once an order has been processed.
Damaged, Defective, or Incorrect Orders
We take great care in packaging every order. If your box arrives damaged, defective, or you receive the wrong items, please contact us within 7 days of delivery by emailing thecuriouscurriculumbox@gmail.com.
Please include:
- Your order number
- A description of the issue
- Photos of the damaged, defective, or incorrect items
Once we review your claim, we will determine the appropriate resolution, which may include replacing the damaged or incorrect item(s) at no additional cost.
Subscription Orders
Monthly subscription boxes are prepared specifically for the age selected during enrollment. If you need to update your child's age group or make changes to your subscription, please do so before your next billing date to ensure future boxes reflect the correct developmental stage.
Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the shipping carrier, The Curious Curriculum Box is not responsible for lost or stolen packages. If you believe your package has been lost in transit, please contact us and we will gladly assist you in working with the shipping carrier.
Order Cancellations
Orders may be canceled only if they have not yet begun processing. Once your curriculum box has entered processing, it cannot be canceled, modified, returned, or refunded.
Questions
If you have any questions about your order or this policy, please contact us at:
Email: thecuriouscurriculumbox@gmail.com
We are committed to providing exceptional customer service and will do our best to resolve any concerns promptly.